Residential Phone

Get crystal clear phone connection

Phone Service

A new customer of Walnut Hill Telephone Company can sign up online or if you prefer, you may call our Business Office at 870-921-4224, any workday, Monday through Friday, from 8:00am to 5:00pm. One of our Service Representatives will be glad to help you and answer any questions you may have.


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Residential_Phone_Service

Our Rates


Feature
Residential Monthly Rates Per Line
Call Waiting $1.50
Cancel Call Waiting Free (see note 1)
Call Forwarding $1.50
Call Forwarding Remote Access Free (see note 1)
Three Way Calling $1.50
8 List Speed Dial $1.50
List Speed Dial $1.50
Teen Service $3.00
Ring Again Local $2.00
Warm Line $2.00
Calling Number Delivery $4.00
Caller ID Blocking Free
Automatic Call Back or Repeat Dial $3.00
Automatic Recall or Call Return $3.00
Customer Originated Trace $6.00
Distinctive Ringing & Waiting $3.00
Selective Call Forwarding $3.00
Selective Call Acceptance $3.00
Selective Call Rejection $3.00
Anonymous Call Rejection $3.00

Note 1
The usual service order charge for activation will apply to the indicated free monthly items if no requested during initial activation of features.

Service
Residential Monthly Rates Per line
Bronze $4.95
Silver $5.95
Gold $7.95
Business $10.95

“Voice Mail Service is only available in the following area’s. Lewisville, and Bradley.”

Service
Price
In State Calls $0.15 per minute
Out of State Calls $0.12 per minute
Rural Savers Optional Calling Plan (RSOCP)
240 minutes a month 1.49 per month after that
Basic and Optional Services
Residential Monthly Rates Per Line
Individual Touch-Calling Access Line
$18.00
FCC Subscriber Line

The access line permanently connects your home or office to the toll network through our local switch.

$6.50
Access Recovery Charge (ARC)

FCC Order 11-161 mandates the Telephone Company to bill an Access Recovery Charge/ARC monthly to residence, single line business and multiline business end users who purchase local exchange services.

$3.00
Emergency 911 Surcharge
  1. 911 PR – Hempstead County – Residential
  2. 911 SVB – Sevier County – Business
  3. 911 Sevier County – Residential
  4. 911 HR – Howard County
  5. 911 LR – Lafayette County
  6. 911 RR – Little River County
  1. $0.50
  2. $0.90
  3. $0.50
  4. $0.50
  5. $1.20
  6. $0.50
Federal Universal Service Charge

Walnut Hill collects this charge to support the provision of telecommunications services to schools, libraries, rural healthcare providers, low-income customers, as well as customers living in rural, insular, and high-cost areas.

*Amount equal to FCC prescribed rate changes quarterly.
Additional Listing

For family members or other people who share one telephone number and need separate listings in the telephone directory.

$1.35 (per additional listing)
NonPublished Number

Telephone number is not listed in the directory and is not available through Directory Assistance under any circumstances.

$0.75

Wiring and Equipment Options

The Telephone Company provides and maintains service up to your demarcation point, which is the point of physical interconnection (connecting block, terminal strip, jack, protector, or telephone network interface device) between the telephone network and your premises wiring. Inside wiring includes all wire or cable located on your side of the demarcation point.

Non-published telephone number service is a directory option provided to hearing/speech-impaired persons at no charge. In addition, the option of a special notation by the customer’s name in the directory indicating TTY or TTY+ Voice capability can be provided at no charge.