Business Phone

Get crystal clear phone connection

Phone Service

A new customer of Walnut Hill Telephone Company can sign up online or if you prefer, you may call our Business Office at 870-921-4224, any workday, Monday through Friday, from 8:00am to 5:00pm. One of our Service Representatives will be glad to help you and answer any questions you may have.


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Our Rates


Feature
Business Monthly Rates Per Line
Call Waiting $1.50
Call Forwarding $1.50
Three-Way Calling $1.50
Speed Calling

  • 8-Code
  • 30-Code
  • $1.50
  • $1.50
Warm Line $2.00
Caller ID $6.00
Anonymous Call Rejection $4.00
Call Trace $6.00
Selective Call Acceptance $4.00

Multi-Feature Discount Plan

Discounted rates are available when subscribing to certain basic and advanced calling feature groupings.

If you have more than one service, you save $1.00 a month on the second service, and $.50 a month on the third and each successive service. (Excludes Call Trace – Per Successful Trace and Bundled Services)

Please call or stop by the local business office for details. You can reach us Monday through Friday, between 8 A.M. and 5 P.M at (870) 921-4224.

Note

Applicable service order charges, connection fees, and taxes are not included in these rates.

Service
Residential Monthly Rates Per line
Bronze $4.95
Silver $5.95
Gold $7.95
Business $10.95

“Voice Mail Service is only available in the following area’s. Lewisville, and Bradley.”

Service
Price
Out of State Calls $0.12 per minute
In State Calls $0.15 per minute
Basic and Operational Services
Business Monthly Rates Per Line
Individual Touch-Calling Access Line
$18.75
FCC Subscriber Line Charge

The FCC Assesses this charge for the permanent connection of your home or office to the toll network through our local Switching Office.

  • $6.50 – One Line
  • $9.20 – Two Lines or More (Per Line Charge)
Access Recovery Charge (ARC)

FCC Order 11-161 mandates the Telephone Company to bill an Access Recovery Charge/ARC monthly to residence, single line business and multi-line business end users who purchase local exchange services.

  • $3.00 – One Line
  • $3.00 – Two Lines or More (Per Line Charge)
  • Telecommunications Equipment Fund
  • Telecommunications Relay Fund
  • $0.02
  • $0.02
Federal Universal Service Charge

Walnut Hill collects this charge to support the provision of telecommunications services to schools, libraries, rural healthcare providers, low-income customers, as well as customers living in rural, insular, and high-cost areas.

*Amount equal to FCC prescribed rate changes quarterly.
Emergency 911 Surcharge
  1. 911 HB – Howard County
  2. 911 LB – Lafayette County
  3. 911 LRB – Little River County
  4. 911 PB – Hempstead County
  5. 911 SVB – Sevier County
  1. $0.90
  2. $2.16
  3. $0.90
  4. $0.90
  5. $0.90
Additional Listing

For family members or other people who share one telephone number and need separate listings in the telephone directory.

$1.35 (Per Additional Listing)
Non-Published Service

Telephone number is not listed in the directory and is not available through Directory Assistance under any circumstances.

$0.75
Non-Listed Number

Telephone number is not listed in directory, but is available through Directory Assistance.

$0.75
900 Service Blocking
$11.50 Business Only

Wiring and Equipment Options

The Telephone Company provides and maintains service up to your demarcation point, which is the point of physical interconnection (connecting block, terminal strip, jack, protector, or telephone network interface device) between the telephone network and your premises wiring. Inside wiring includes all wire or cable located on your side of the demarcation point.

Non-published telephone number service is a directory option provided to hearing/speech-impaired persons at no charge. In addition, the option of a special notation by the customer’s name in the directory indicating TTY or TTY+ Voice capability can be provided at no charge.