Connecting You To The World

Business Phone
Application For Telephone Service
A new customer of Walnut Hill Telephone Company can sign up online or if you prefer, you may call our Business Office at 870-921-4224, any workday, Monday through Friday, from 8:00am to 5:00pm. One of our Service Representatives will be glad to help you and answer any questions you may have.
Wiring and Equipment Options
The Telephone Company provides and maintains service up to your demarcation point, which is the point of physical interconnection (connecting block, terminal strip, jack, protector, or telephone network interface device) between the telephone network and your premises wiring. Inside wiring includes all wire or cable located on your side of the demarcation point.

Our Business Office# 870-921-4224
Any Workday, Monday through Friday 8am to 5pm

Calling Features

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Feature

Business
Monthly Rates Per Line

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Call Waiting

$1.50

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Call Forwarding

$1.50

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Three-Way Calling

$1.50

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Speed Calling
  • 8-Code
  • 30-Code

$1.50
$1.50

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Warm Line


$2.00

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Caller ID

$6.00

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Anonymous Call Rejection


$4.00

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Call Trace

$6.00

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Selective Call Acceptance

$4.00

Multi-Feature Discount Plan

Discounted rates are available when subscribing to certain basic and advanced calling feature groupings.

If you have more than one service, you save $1.00 a month on the second service, and $.50 a month on the third and each successive service. (Excludes Call Trace - Per Successful Trace and Bundled Services)

Please call or stop by the local business office for details. You can reach us Monday through Friday, between 8 A.M. and 5 P.M at (870) 921-4224.
Note
Applicable service order charges, connection fees, and taxes are not included in these rates.

Voice Mail Service

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Service

Business
Monthly Rates Per Line

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Bronze

$4.95

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Silver

$5.95

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Gold

$7.95

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Premium / Business

$10.95

"Voice Mail Service is only available in the following area's. Lewisville, and Bradley."

Long Distance

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Service

Price

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Out of State Calls

$0.12 per minute

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In State Calls

$0.15 per minute

Pricing

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Basic and Operational Services

Business
Monthly Rates Per Line

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Individual Touch-Calling Access Line

$18.75

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FCC Subscriber Line Charge
The FCC Assesses this charge for the permanent connection of your home or office to the toll network through our local Switching Office.

$6.50 - One Line
$9.20 - Two Lines or More
(Per Line Charge)

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Access Recovery Charge (ARC)
FCC Order 11-161 mandates the Telephone Company to bill an Access Recovery Charge/ARC monthly to residence, single line business and multi-line business end users who purchase local exchange services.

$1.50 - One Line
$3.00 - Two Lines or More
(Per Line Charge)

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Telecommunications Equipment Fund
Telecommunications Relay Fund

$0.02
$0.02

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Federal Universal Service Charge
Walnut Hill collects this charge to support the provision of telecommunications services to schools, libraries, rural healthcare providers, low-income customers, as well as customers living in rural, insular, and high-cost areas.

An amount Equal to 17.4% or Your Interstate Service Charges

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Emergency 911 Surcharge
911 HB - Howard County
911 LB - Lafayette County
911 LRB - Little River County
911 PB - Hempstead County
911 SVB - Sevier County


$0.90
$2.16
$0.90
$0.90
$0.90

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Additional Listing
For family members or other people who share one telephone number and need separate listings in the telephone directory.

$1.35 (Per Additional Listing)

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Non-Published Service
Telephone number is not listed in the directory and is not available through Directory Assistance under any circumstances.

$0.75

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Non-Listed Number
Telephone number is not listed in directory, but is available through Directory Assistance.

$0.75

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900 Service Blocking

$11.50 Business Only

Note 1:
The rates shown are those in effect with publication of this directory and are exclusive of applicable taxes and nonrecurring connection charges.

Note 2:
Exceptions may apply for customers with more than one access line in the same name, customers living in multihousing complexes who are listed under the telephone number of the complex, and other tariffed exceptions as applicable.
Nonpublished or Nonlisted telephone number service is a directory option provided to hearing/speech-impaired persons at no charge. In addition, the option of a special notation by the customer's name in the directory indicating TTY or TTY + Voice capability can be provided at no charge.