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Walnut Hill Communications Business Bundles Service Agreement

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Walnut Hill High-Speed Business Internet Service

Business High-Speed Internet Access Service Options and Charges - 24 Month Contract. Note: Actual speeds may vary. See Service Level Agreement form for actual factors that may cause speeds to vary.

Long Distance Request
Modem/Router

The modem and whole home wifi equipment are the property of Walnut Hill.

Installation Services

If Customer agrees to maintain WALNUT HILL High-Speed Internet Service for a minimum contract period of 24 months, installation will be provided free of charge. Should Customer discontinue WALNUT HILL High-Speed Internet Service within the contract period, WALNUT HILL will bill Customer a $185.00 Early Termination Fee, plus any remaining charges, on Customer’s next statement. Customer will be charged $25.00 to move the service to a different address.

The noncontractual charge for installation of WALNUT HILL’s High-Speed Internet Service is $185.00. The rate includes wiring and programming to the Telephone Demarcation Point (modem or jack). Connection to other devices and/or any other work performed will be billed on a per hour basis, with a one-hour minimum charge.

Surge Protection

Customer agrees to properly surge-protect the computer equipment and any additional devices attached to said equipment. WALNUT HILL is not responsible for any conditions, outages, or problems that result due to power surges and/or lack of surge protection.

Firewall Protection

WALNUT HILL is not responsible for any external intrusion to Customer’s network equipment. Customer is responsible for providing firewall protection in an effort to help prevent intrusions. Since this service is an “Always On” connection, it is WALNUT HILL’s recommendation that Customer have appropriate firewall protection on Customer’s equipment when using WALNUT HILL’s High-Speed Internet Service.

Virus Protection

The customer is responsible for virus protection on their computer(s).

Wireless Security

If a wireless router is used on the customer’s High Speed Internet connection; it is the customer’s responsibility to secure the wireless network.

Walnut Hill COMMUNICATIONS

Come By Our Office:

120 East First Street (Hwy. 82 & 29)
Lewisville, AR 71845

Call Us:

Business Office: (870) 921-4224
Toll Free: (800) 255-1975

Email Us:

(800) 255-1975