A new customer of Walnut Hill Telephone Company can sign up online or if you prefer, you may call our Business Office at 870-921-4224, any workday, Monday through Friday, from 8:00am to 5:00pm. One of our Service Representatives will be glad to help you and answer any questions you may have.
Walnut Hill provides affordable rates for residents.
|Feature||Residential Monthly Rates Per Line|
The usual service order charge for activation will apply to the indicated free monthly items if no requested during initial activation of features.
|Voice Mail Package||Residential Monthly Rates Per Line|
“Voice Mail Service is currently only available in the following area’s. Lewisville, and Bradley.”
|Long Distance Service||Price|
|Basic and Optional Services||Residential Monthly Rates Per line|
The access line permanently connects your home or office to the toll network through our local switch.
FCC Order 11-161 mandates the Telephone Company to bill an Access Recovery Charge/ARC monthly to residence, single line business and multiline business end users who purchase local exchange services.
Walnut Hill collects this charge to support the provision of telecommunications services to schools, libraries, rural healthcare providers, low-income customers, as well as customers living in rural, insular, and high-cost areas.
For family members or other people who share one telephone number and need separate listings in the telephone directory.
Telephone number is not listed in the directory and is not available through Directory Assistance under any circumstances.
The Telephone Company provides and maintains service up to your demarcation point, which is the point of physical interconnection (connecting block, terminal strip, jack, protector, or telephone network interface device) between the telephone network and your premises wiring. Inside wiring includes all wire or cable located on your side of the demarcation point.
Non-published or Non-listed telephone number service is a directory option provided to hearing/speech-impaired persons at no charge. In addition, the option of a special notation by the customer’s name in the directory indicating TTY or TTY+ Voice capability can be provided at no charge.